About the course
Purpose
The goal of the HR Management course is to familiarize students with the basic principles, objectives, and administrative processes of human capital management and to be able to apply them in practice through unique assignments and simulations. The student will be able to create assessment, training, and development strategies in the organization, and develop organizational processes, procedures, and policies based on analytics and data.
Course participants will know
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Job analysis process and identification of organizational needs
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Job evaluation and job description development
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Best recruitment practices, platforms, channels, and labor market analysis
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Development of business continuity programs within human capital management
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Interviewing and assessment methods
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Measuring recruitment process effectiveness
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Working with ATS (Applicant Tracking Systems), managing candidate experience, and maintaining candidate databases
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Recruitment for future professions and sourcing strategies and practices
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Development and administration of compensation and employee benefits policies aligned with local and global labor markets
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Development of organizational policies, procedures, programs, and other HR initiatives
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Creation of EVP (Employee Value Proposition) strategies
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Organizational change management, communication strategy, and legal aspects
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Use of HR Information Systems (HRIS) and implementation of internal communication platforms
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Development of employee onboarding policies
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Employee lifecycle management
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Organizational structure design and development
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Structure of modern Agile teams
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HR documentation and legal compliance
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Conducting SWOT and PEST analysis
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Effective performance management policies – SMART, KPI, MBO, OKRs
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Implementation of an LMS (Learning Management System) and development of training and development programs
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Conducting organizational surveys including eNPS (Employee Net Promoter Score) and 360-degree assessment methods
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Business process mapping
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People analytics and development of data-driven management (turnover rate, hiring rate, training ROI, etc.)
What requirements should you meet?
- To enroll in the HR Management course, students must have at least a B1 level of English proficiency.
Lecturers
Lika Kovziridze
Business Partner at SMART Support
- Managing Partner of the business consulting and services company SMART Support, with 20 years of experience in the service sector, including 15 years in management roles;
- Lika’s management career began in the research industry at the international company Taylor Nelson Sofres, where she gained insight into international operational standards and the specific dynamics of working in a startup environment;
- Following her time at the agency, Lika transitioned to the corporate sector, working with Bank of Georgia and the multinational tobacco manufacturer Japan Tobacco International; there, she acquired valuable expertise and familiarized herself with international best practices in both employee management and strategic planning;
- Since 2015, Lika’s career has focused on the service sector—specifically research and HR outsourcing—holding management positions at both Georgian and international research firms;
- In 2023, Lika founded a consulting company that integrates the various fields in which she has gained experience, with the aim of supporting clients in resolving their business challenges;
- In addition to her core role at SMART Support, Lika works with Smart Academy to share knowledge and develop courses that help interested individuals acquire new professional skills and deepen their existing expertise.
- Learning and development are core values for Lika, and she is personally committed to continuous growth; she has completed programs such as CU MBA, CIMA, Strategic Leadership Simulation (Michael Kouly), The Science of Well-Being (Yale University), and Certified Coach (Erickson Coaching International), and is a proponent of the Kaizen philosophy as well as an enthusiast of digitalization and automation.
Sophio Kacharava
Development Team Lead at SMART Support
- Partner and Head of Development at the business consulting and services company SMART Support;
- 5 years of work experience in HR, specifically in recruitment;
- Familiar with IT and tech recruitment principles;
- Has worked with companies across various industries and understands their specific requirements;
- In addition to core responsibilities, has worked on process digitization and optimization;
- Holds a Bachelor’s degree from the School of Management and Social Sciences.
Lela Kekua
HR Manager @ IBA IT GEORGIA
- Lela Kekua has 15 years of professional experience in human resources management and professional development;
- She began her HR career at “Caucasus Online” as a Recruitment Manager;
- She also worked at “ICR” as a Training and Career Development Manager;
- Following eight years of experience in the service sector, she headed the Human Resources Department at “Georgian Railway,” one of the largest employers in Georgia;
- During her tenure at “Georgian Railway,” she oversaw a vocational education project in collaboration with the Railway Transport College;
- She has worked as an HR Management Consultant for “Adjara Group”;
- Currently, Lela represents the Georgian office of the international company “IBA Group”;
- Lela values both her own professional development and sharing new experiences with students, fostering their professional growth and helping them overcome challenges.
Sopo Kikuashvili
Learning & Development Expert, Trainer | OD Consultant
- Sopo Kikuashvili is a professional with 14 years of experience in the field of Learning & Development (L&D);
- She possesses unique experience that integrates the corporate sector with international standards and academic knowledge;
- Founder of “Progress Hub,” a training and consultancy center focused on personal and organizational development;
- In recent years, her L&D experience has encompassed complex sectors such as the construction materials and petroleum product industries;
- She has accumulated diverse academic and practical experience in public administration and organizational development (OD);
- She has extensive experience managing training cycles at the NATO Defence Institution Building School (DIB), where she was also actively involved in quality management and accreditation processes;
- She has experience in digital learning and the development of educational platforms;
- Certified specialist in curriculum and syllabus design and development by the Clingendael Institute of International Relations (Netherlands);
- Certified instructor (ToT) from the NATO School (Germany);
- Over 6,000 participants trained; experience managing more than 300 training events in the roles of independent trainer and training manager.
Gela Chighoshvili
Lawyer at Liberty Bank
- Gela Chighoshvili is a lawyer and labor law expert with ten years of professional experience;
- He began his career working as a lawyer within administrative bodies. He later continued his work in the Legal Department of the Ministry of Internally Displaced Persons from the Occupied Territories, Labour, Health and Social Affairs of Georgia, where he was actively involved in the legislative process. During this period, he participated in drafting legislative amendments to the Labor Code and preparing drafts of subordinate normative acts;
- Gela also possesses experience in the private sector, having worked at a law firm where he provided legal support to clients—including, but not limited to, matters concerning business and labor law;
- Currently, Gela Chighoshvili works in the Legal Department of Liberty Bank JSC;
- He places great importance not only on his own professional development but also on sharing his knowledge and experience with students, supporting their professional growth, and helping them overcome practical challenges.