Start date:

1 Oct, 2026

Course duration:

2 Months

Theory / Practicum

17 Meetings (34 Hours)

Programe fee:

1400 ₾

Certificate:

Issued upon successful completion of the course with a score of 90+ points.

  • Cohort II

    23 Apr , 2026 – 14 Jul, 2026

  • Cohort I

    20 Oct, 2025 – 17 Jan, 2026

  • For the Consultation contact us here:

    557 94 40 86

About the Course

Purpose:

The goal of the Practical Team Management course is to develop mid-level managers into leaders who not only manage processes but also focus on developing the skills and potential of their team members.

This approach fosters higher engagement, initiative, and results-oriented performance within teams, ultimately contributing to the achievement of the company’s business objectives.

Upon completion of the course, participants will be able to:

Upon completion of the course, participants will be able to:

  • Plan team structures effectively and clearly define roles and responsibilities
  • Develop, analyze, and optimize process maps
  • Understand the impact of ineffective management styles (micromanagement, overly distant or authoritarian approaches) on team performance
  • Establish a balanced management style focused on engagement and development
  • Apply effective tools for problem identification and resolution
  • Understand motivational systems and deliver constructive feedback effectively
  • Develop Individual Development Plans (PDPs) for team members
  • Recognize key delegation challenges and apply strategies to overcome them
  • Define and analyze Key Performance Indicators (KPIs)
  • Apply effective conflict resolution strategies and foster a healthy team environment
  • Improve communication with both management and team members, and manage expectations effectively
  • Identify and address cognitive biases within team environments

Lecturers:

Lika Kovziridze

Business Partner at SMART Support

  • Managing Partner of the business consulting and services company SMART Support, with 20 years of experience in the service sector, including 15 years in management roles;
  • Lika’s management career began in the research industry at the international company Taylor Nelson Sofres, where she gained insight into international operational standards and the specific dynamics of working in a startup environment;
  • Following her time at the agency, Lika transitioned to the corporate sector, working with Bank of Georgia and the multinational tobacco manufacturer Japan Tobacco International; there, she acquired valuable expertise and familiarized herself with international best practices in both employee management and strategic planning;
  • Since 2015, Lika’s career has focused on the service sector—specifically research and HR outsourcing—holding management positions at both Georgian and international research firms;
  • In 2023, Lika founded a consulting company that integrates the various fields in which she has gained experience, with the aim of supporting clients in resolving their business challenges;
  • In addition to her core role at SMART Support, Lika works with Smart Academy to share knowledge and develop courses that help interested individuals acquire new professional skills and deepen their existing expertise.
  • Learning and development are core values ​​for Lika, and she is personally committed to continuous growth; she has completed programs such as CU MBA, CIMA, Strategic Leadership Simulation (Michael Kouly), The Science of Well-Being (Yale University), and Certified Coach (Erickson Coaching International), and is a proponent of the Kaizen philosophy as well as an enthusiast of digitalization and automation.

Olga Nebieridze
Chief People Officer @ Cubicon

  • Olga Nebieridze is the Chief People Officer at Cubicon;
  • Previously, she served as the Chief Operating Officer at FINO, an audit and accounting services firm, where she gained diverse and valuable professional experience;
  • After graduating from Tbilisi State Medical University, she pursued a career across various fields;
  • She has experience in sales and has successfully managed projects as a freelancer. She takes a keen interest in the biology of human behavior, cognitive biases, and their impact on management and business processes. She has studied Agile and Scrum methodologies and was involved in implementing project management based on these frameworks at FINO;
  • Olga has been actively involved in the finance sector for ten years and has completed the ACCA certification program.