Key Functions and Responsibilities
- Increasing Sales of Treatment Programs: · Attracting new international partners (B2B) and patients (B2C) using all available tools and channels to promote the clinic’s services and boost program sales. · Presenting service packages to patients and partners, explaining terms in detail, and generating interest in the clinic’s services. · Building trust and fostering loyalty among international partners and patients, thereby laying the foundation for increased clinic revenue.
- Involvement in Marketing Activities: · Participating in the organization of seminars, conferences, exhibitions, and webinars hosted by the clinic. · Organizing and participating in meetings and/or events with potential patients in target countries.
- Communication with Partners and Patients: · Establishing relationships with agencies, agents, and patients, and ensuring seamless communication throughout the program sales process. · Facilitating communication with patients undergoing treatment as needed. · Addressing negative feedback by identifying the issue, resolving it, and restoring patient goodwill.
- Monitoring financial operations: · Collaborating with the billing manager to create treatment packages or agreed-upon invoices and monitoring payments.
Qualification requirements:
- English language – B2; Russian language – B2;
- Direct experience working in sales within a reproductive medicine clinic is required.