Loss Prevention Manager main duties:

  • Ensure that all stores’ premises are surveyed and assessed to identify security risks and that required actions are executed;
  • Lead internal investigations on alleged theft and malpractice within company operating procedures;
  • Investigate internal and external crime incidents and liaise with Police and other local agencies concerned;
  • Analyze and provide detailed synopsis of current shrinkage rates (Internal, External and Administrative);
  • Minimize shrinkage levels in line with Company guidelines to prevent financial loss. Control the CCTV operators and investigate all sensitive cases related to any financial loss (theft, fraud etc…);
  • Develop and recommend specifically-targeted loss prevention systems and procedures including scope and methods of investigations, internal disciplinary actions and police authorities’ involvement.  Ensures timely and competent implementation and adherence to such systems and procedures;
  • Develop initiatives for the prevention and detection of theft & fraud; improves systems and procedural safeguards in coordination with other departments;
  • Manage and coordinate all internal investigations, including security related incidents and safety accidents;
  • Develops initiatives for the prevention and detection of theft & fraud; improves systems and procedural safeguards in coordination with other departments Set up, Control and Monitor Cash Safety procedures in the stores;
  • Check stores’ cash activities: “X”, “Z” Reports, Exchange and Refund Procedures, Customer Reservations, Line Cancel and Void ticket issues ;
  • Control and monitor cash pickup operations and serve as a contact point for bank ;
  • Control and monitor store key handling and storage procedure;
  • Provide security upgrade works for CCTV system, Sensomatic System and for all related equipment;
  • Make recommendations and negotiate deals on the cost-effective implementation of security systems, processes and equipment/ or other security measures and follow up to ensure best practice is followed;
  • Create and implement Standard Operating Procedures (SOP), Different Policies and Procedures  for all stores;
  • Provide the loss Prevention Trainings to the Store staff (Store Opening, High Risk Areas, Bag Check, Suspicious Behavior, Sensormatic Procedures, Staff Locker etc.…);
  • Develop relevant induction courses for New Employees, as well as periodically training on Security issues for current employees;
  • Monitor the Delivery, Scanning, Pricing, Inventory procedures from L&P point;
  • Organize and control security contractor’s performance in all stores;
  • Create a proactive company culture towards loss prevention with clearly set KPIs;
  • Accomplish Safety Inspections (Area compliance inspection);
  • Performs any other duties as requested.

Requirements:

  • Prior work experience in loss prevention or educational background in loss prevention, security, or law enforcement (preferred);
  • Knowledgeable of safety processes and procedures;
  • Working knowledge of surveillance camera controls;
  • Familiar with Computer Literacy, excel;
  • Report Writing Skills;