Main function-duties:
- New employee onboarding, product and process theoretical training, practical training planning
Monitoring; - Monitoring the work process of subordinate employees, (periodically visiting the site of the objects in terms of the performance of work standards) helping to eliminate the problem if necessary;
- Taking care of raising the qualifications of employees and improving their results;
- Identifying defective devices, investigating the issue (including on-site visits), finding solutions, monitoring performance;
- Communicating with Internet Service Providers to plan and monitor the installation of their devices to ensure continuous Internet connectivity for devices;
- Control of warehouse stocks, subscription of necessary stocks, communication and negotiations with suppliers, finding new suppliers and/or components if necessary;
- Warehouse inventory;
- Issuance/recording of products from the warehouse;
- Purchase/monitoring of work tools for technicians;
- Monitoring/maintenance of company-owned vehicles;
- Production/submission of weekly, monthly, quarterly reports;
Qualification requirements:
- Team management experience;
- Knowledge of the English language;
- 4+ years of experience working in the technical direction, 1+ of them in a managerial position. Experience in security systems will be considered a priority;
- Experience in communication with international (preferably Chinese) manufacturers, negotiations and delivery of parts (electrical components, door locking systems);
- Experience in logistics (storage of parts, tool materials and inventory control);