Main Duties:
- Management and monitoring of the operational and trading processes of the retail facility;
- Ensuring sales growth and participation in marketing activities if necessary;
- Coordinated cooperation and effective communication with the sales department;
- Team management;
- Planning and control of work processes;
- Drawing up schedules and vacations;
- Initiating evaluation and development processes;
- Compliance with service standards and performance control;
- Monitoring product placement and merchandising in the showroom;
- Control of cash transactions;
- Management of product inventories and monitoring the receiving process;
- Organization and management of planned promotions;
- Management of the planned inventory process of products;
- Timely resolution of problematic issues, both with employees and customers;
- Compliance with cleanliness and sanitary-hygienic norms in the retail facility;
- Analysis of the work performed and reporting to management;
- Preparation of daily reports;
- Perform other tasks assigned by the manager in accordance with his/her competence.
Requirements:
- At least 3 years of experience in a managerial position in a branded store chain or in the field of high-standard services. (“Luxury” brands)
- Knowledge of Russian and/or English (C1 level and above);
- Knowledge of MS Office (MS Word, MS Excel, MS Outlook)
- Knowledge of the FINA program (preferred)